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Terms of Service

These Terms explain the rules for using Royal Mile Silver’s website and accessing our educational content about ethical jewelry design, making, and responsible retail.

Last Updated: March 18, 2026

1. Acceptance of These Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Site. These Terms apply to all visitors and users, including those who create an account through our sign-up form and those who browse course information.

You must be at least 16 years old to use the Site. If you are under 18, you confirm you have permission from a parent or legal guardian to use the Site and to provide any personal information you submit. Our Privacy Policy is incorporated by reference and forms part of these Terms.

2. Educational Disclaimer (No Professional Advice)

Royal Mile Silver provides educational courses on ethical jewelry design, production, and retail for learning and creative development purposes only. Course content is general and instructional; it is not a substitute for professional advice tailored to a particular business, studio, or legal requirement.

Jewelry production and retail can involve safety, regulatory, and compliance obligations. For example, your local rules may cover hallmarking, consumer protection, trading standards, VAT, product safety, chemical handling, and workshop safety. You are responsible for understanding and complying with laws and standards applicable to your location and activities.

Any references to “ethical,” “responsible,” “sustainable,” “recycled,” “traceable,” or similar concepts are presented for educational discussion and may require specific evidence, documentation, and supplier disclosures in real-world use. You are responsible for substantiating any claims you make in your own product listings, marketing, or packaging.

3. Description of the Site and Services

The Site provides information about online courses and related educational materials focused on ethical jewelry design and responsible retail. Depending on the course, materials may include videos, written lessons, checklists, templates, and studio guidance.

We may update, modify, suspend, or discontinue any part of the Site at any time. This includes changes to course outlines, lesson sequencing, downloadable materials, and the way content is presented. We do not guarantee that any particular module, template, or resource will remain available indefinitely.

4. Acceptable Use

You agree to use the Site responsibly and lawfully. You must not:

  • Attempt to gain unauthorized access to any part of the Site, user accounts, or related systems.
  • Probe, scan, or test the vulnerability of the Site or bypass security or authentication measures.
  • Use the Site to transmit malware, spyware, or any harmful code, or to engage in phishing or fraud.
  • Scrape, crawl, or harvest content or personal data from the Site using automated means without our prior written permission.
  • Impersonate any person or entity, or misrepresent your affiliation with Royal Mile Silver.
  • Submit false information through forms, including sign-up details or support messages.
  • Use the Site in a way that could damage, disable, overburden, or impair the Site’s operation or other users’ access.
  • Access the Site from jurisdictions where doing so would violate applicable laws, including sanctions or export-control restrictions.

We may suspend or restrict access if we reasonably believe your use of the Site violates these Terms or creates risk to the Site, other users, or our business.

5. Intellectual Property

The Site and all content on it—including course text, videos, worksheets, templates, graphics, design, and code—are owned by Royal Mile Silver Ltd or licensed to us and are protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal educational use. You must not copy, reproduce, distribute, publicly display, create derivative works from, or exploit any content except as explicitly allowed in writing.

You may use ideas learned from courses in your own studio practice and business. That said, you may not resell or republish our materials, or present our templates as your own. If you want to train a team, run workshops, or include our materials in a commercial programme, contact us for licensing options at [email protected].

6. Third-Party Services and Links

The Site may reference third-party tools, suppliers, standards, or resources for educational purposes. Any third-party products or services are not under our control. We do not endorse or guarantee third-party offerings and are not responsible for their content, availability, security, or practices.

If the Site includes links to third-party websites, you access them at your own risk. Their terms and privacy practices apply.

7. Disclaimers of Warranties

The Site and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Royal Mile Silver Ltd disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or harmful components. We do not warrant the accuracy, completeness, or usefulness of course content for any specific studio outcome, business result, or compliance requirement.

8. Limitation of Liability

To the maximum extent permitted by law, Royal Mile Silver Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, or reputational harm, arising out of or related to your use of (or inability to use) the Site or any content.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to these Terms or the Site will not exceed the greater of (a) the amount you paid to us in the 12 months before the event giving rise to the claim, or (b) £100.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

9. Indemnification

You agree to indemnify and hold harmless Royal Mile Silver Ltd, its directors, officers, employees, and contractors from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your misuse of course content, including any claims you make in your own marketing or product listings.

10. Force Majeure

Royal Mile Silver Ltd will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labour disputes, pandemics, internet or telecommunications failures, cyberattacks, and cloud or hosting provider outages.

11. International Use

The Site is operated from the United Kingdom. We make no representation that the Site or content is appropriate or available for use in all locations. You are responsible for compliance with local laws, including consumer, advertising, and product-claims rules applicable to jewelry and retail.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Scotland. Subject to mandatory consumer protections that may apply in your country of residence, the courts of Edinburgh, Scotland will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Site.

13. Dispute Resolution

Before starting formal proceedings, you agree to contact us and provide a brief written description of the issue so we can try to resolve it informally. Unless urgent relief is required, we ask for a 30-day period to work toward resolution.

14. Termination

We may suspend or terminate your access to the Site if we reasonably believe you have violated these Terms or if your actions create a security risk, legal risk, or service disruption. The following sections survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and any provisions that by their nature should survive.

15. Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Royal Mile Silver Ltd regarding your use of the Site.

17. Assignment

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

18. No Waiver

Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision or any other provision.

19. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective 14 days after posting on this page unless a change is required by law or is needed for security reasons (in which case it may take effect sooner). Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

20. Electronic Communications

You agree that communications we provide electronically satisfy any legal requirement that such communications be in writing. This includes notices delivered by email or posted on the Site.

21. Contact

If you have questions about these Terms, contact:

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Create a free account to access starter lessons and receive course updates. Registration uses your name, email, and password—no phone number required.

Need help?

If you have a question about these Terms or about course access, email us and we’ll reply as soon as we can during business hours.